Privacy Policy

1. Introduction
   Saras (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and use our services, including ordering food through our online portal.
2. Information We Collect
   1. Personal Information: When you place an order, we may collect personal details such as your name, contact information, delivery address, and payment details.
   2. Usage Data: We collect information about your interactions with our website, including IP address, browser type, and pages visited.
   3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website.
3. How We Use Your Information
   1. Order Processing: To process and deliver your food orders.
   2. Communication: To send you order confirmations, delivery updates, and respond to your queries.
   3. Payment Processing: To process payments securely through our thirdparty payment gateway partners.
   4. Improvement: To analyze usage patterns and improve our website and services.
4. Information Sharing
   1. Third Party Service Providers: We may share your information with service providers who assist in payment processing, delivery services, and website maintenance.
   2. Legal Compliance: We may disclose your information if required by law or in response to legal processes.
5. Payment Information
   1. Security: All payment transactions are processed through secure payment gateways. We do not store your credit card information on our servers.
   2. ThirdParty Payment Processors: Your payment information is handled by our trusted payment gateway providers, who adhere to industry standard security practices.
6. Data Security
   We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
7. Your Rights
   1. Access and Correction: You may request access to your personal data and ask for corrections if necessary.
   2. OptOut: You can optout of marketing communications by following the instructions in the communication or contacting us directly.

8. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
   If you have any questions about this Privacy Policy, please contact us at:
   Phone: +66 84 433 0020
   Address 15, 1st Floor, Sukhumvit 20 Alley, Sukhumvit Rd. Khlong Toei, Bangkok – 10110