Terms of Service

1. Acceptance of Terms
   By accessing or using the Saras website (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.
2. User Accounts
   1. Registration: You may be required to create an account to order food. You must provide accurate and complete information and keep your account details updated.
   2. Account Security: You are responsible for maintaining the confidentiality of your account login information and for any activities that occur under your account.
3. Ordering and Payment
   1. Placing Orders: By placing an order through the website, you agree to pay the full amount for the items selected, including any applicable taxes and delivery fees.
   2. Payment Methods: We accept payments via credit cards, debit cards, and other payment methods as indicated on the website. Payments are processed through our secure payment gateway partners.
   3. Order Confirmation: Upon placing an order, you will receive an order confirmation email. This confirmation does not guarantee the availability of the ordered items.
   4. Cancellation and Refunds: Once an order is placed, it cannot be canceled. Refunds will only be issued in case of nondelivery or incorrect items received, subject to our discretion.

4. Delivery
   1. Delivery Area: We deliver to selected areas in Bangkok as specified on the website.
   2. Delivery Time: Estimated delivery times are provided during the order process but may vary due to factors beyond our control.
   3. Delivery Issues: If there is any issue with your delivery, please contact us immediately for resolution.

5. Use of the Website
   1. Prohibited Activities: You agree not to engage in any activities that may interfere with the operation of the website, including unauthorized access, data mining, or use of any automated system.
   2. Content Ownership: All content on the website, including text, graphics, logos, and images, is the property of Saras or its content suppliers and is protected by intellectual property laws.

6. Limitation of Liability
   To the fullest extent permitted by law, Saras shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of the Service.
7. Changes to the Terms
   We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the Service after the changes have been posted constitutes your acceptance of the new Terms.
8. Governing Law
   These Terms shall be governed by and construed in accordance with the laws of Thailand, without regard to its conflict of law principles.
9. Contact Us
   If you have any questions about these Terms, please contact us at: 
   Phone: +66 84 433 0020
   Address 15, 1st Floor, Sukhumvit 20 Alley, Sukhumvit Rd. Khlong Toei, Bangkok – 10110